Faqs

1. Where is Demores Hotel located?
Demores Hotel is located at 1465 Zhonghua Road, Huangpu District, Shanghai, China, 200021. It’s centrally situated near major attractions like The Bund, Nanjing Road, and People’s Square.

2. What is the closest metro station to Demores Hotel?
The nearest metro stations are South Xizang Road Station (Line 8) and People’s Square Station (Lines 1, 2, 8), both approximately a 10–15 minute walk from the hotel.

3. Does Demores Hotel offer airport transfers?
Yes, we offer airport transfer services upon request. Guests can arrange private car pickups from Pudong International Airport (PVG) or Hongqiao International Airport (SHA) through our front desk or concierge.

4. How far is the hotel from Shanghai Pudong Airport?
Pudong Airport (PVG) is about 45–60 minutes by car, depending on traffic. The hotel can assist with taxi or private transfer bookings.

5. How far is the hotel from Shanghai Hongqiao Airport and Train Station?
Hongqiao Airport and Hongqiao Railway Station are approximately 30–40 minutes away by car or metro. The hotel is well-connected via public transport.

6. What are the check-in and check-out times?

• Check-in: 3:00 PM (15:00)
• Check-out: 12:00 PM (noon)
  Early check-in and late check-out are subject to availability and may incur a fee.

7. Does the hotel have a 24-hour front desk and concierge service?
Yes, Demores Hotel offers 24-hour front desk support and personalized concierge service, including travel advice, restaurant reservations, and tour arrangements.

8. Is there free Wi-Fi in the hotel?
Yes, complimentary high-speed Wi-Fi is available in all guest rooms and public areas.

9. Are the rooms non-smoking?
Yes, all rooms and indoor areas at Demores Hotel are strictly non-smoking. A smoking area may be available outside, as per local regulations.

10. What room types are available?
We offer:

• Standard Queen Room
• Superior 2-Bed Room
• Family Room
  All rooms are thoughtfully designed with modern amenities and city views.

11. Can I request an extra bed or crib?
Extra beds and cribs are not available for most room types due to space and design considerations. However, children aged 0–17 stay free of charge when using existing bedding.

12. Are children welcome at the hotel?
Yes, children of all ages are welcome. Family Rooms are ideal for families, and children’s amenities (slippers, toiletries) are available upon request.

13. Does the hotel have a restaurant or breakfast service?
Yes, Demores Hotel features an on-site restaurant serving daily breakfast, local cuisine, and international dishes. Breakfast can be included in your booking or purchased separately.

14. Is parking available at the hotel?
Limited on-site parking is available for guests. Advance reservation is recommended. Please contact the hotel for availability and fees.

15. What languages do the staff speak?
Our multilingual staff speaks Mandarin, English, and basic Japanese/Korean, ensuring smooth communication for international guests.

16. Does the hotel offer butler service?
Yes, personal butler service is available for all guests, providing assistance with luggage, dining reservations, local tips, and special requests.

17. Are the rooms equipped with smart technology?
Yes, all rooms feature smart room controls, including smart door locks, automatic blackout curtains, smart toilets, and in-room entertainment systems.

18. What amenities are included in the room?
Each room includes:

• Free Wi-Fi
• Air conditioning
• Electric kettle, tea, and bottled water
• Rainfall shower & smart toilet
• Toiletries, bathrobes, slippers
• Desk, wardrobe, and multi-standard power outlets

19. Is there a fitness center or spa at the hotel?
Currently, Demores Hotel does not have a fitness center or spa on-site. However, we can recommend nearby wellness facilities and partner gyms.

20. How can I make a reservation or contact the hotel?
You can book directly through our official channels or trusted platforms like Trip.com, Booking.com, or Ctrip.
📞 Phone: +86 21 6368 7799
🌐 Website: https://demoreshotel.com